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2.4 Based on 77 reviews
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  • Customers like
    • Parks 2
    • Entire resort and staff 2
    • Woman playing snow white 1
  • Customers don't like
    • Fast pass system 7
    • Fast pass and over crowded parks 4
    • No longer have crowd control 4
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Last night my wife, daughter and I were at Disney Springs. About 9:45 pm my wife's leg and foot started to hurt her and she was limping. We started to head for the parking garage via the shortest route. The route we also took into Disney Springs. I was stopped by a security guard and told we could not go that way, it was for cast members only. This is a large sidewalk by a main road going directly to the garage, not in any secure area or... Read more

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Sorry, but WDW Magic Kingdom only gets 1 star. What went wrong? 1. "Railroad". After standing in long line and finally boarding, it was announced that due to technical difficulties, everyone will need to get off the train. 2. Space Mountain. After standing in line and only 10 people ahead of us, it was announced that due to technical difficulties, the ride has been cancelled and everyone was escorted out. 3. Tomorrowland Speedway. Upon being the... Read more

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I don't stay up late. I get up early, but I don't stay up late. There is no place in Disney World to stay that is away from the booming fireworks. My stay began 9/11/16. The flyers said no fireworks tonite and the "Magic Kindom" closed early for a special Halloween party (extra charge). So I went to bed early, as did my 4 year old granddaughter. There were fireworks alright, starting at 10:15. The booms were so loud that the Windows rattled at... Read more

Was this review helpful? 0 2

Cosmic ray's starlight cafe ,does not give refills on drinks??? This is so surprising,after spending 6 days at a disney resort and also thousands of dollars on souvenirs and dining,we stop on here for a quick *** to eat after spending 75.00 dollars on food to find you have to pay full price for refills...unbelievably poor choice to whoever made that policy decision...

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To Start with we tried to get fastpasses for rides we love but it said there were no more available. No Wonder if people can get them half a year ahead when we were still saving money to come to Orlando all the way from Germany. Then when we got the tickets, each one of us a two day Park Hopper, we realize we can only pick Passes for one park per day. Then there are special groups in which you can only pick one attraction. Disney used to be... Read more

Was this review helpful? 0 2

Me and my family were at animal kingdom at Disney. We dealt with a rude cast member Kelly pare. This creep was a *** and said weird things on the safari ride. Inappropriate things for kids to be around. This loser is a *** and shouldn't be around kids or doing this. Watch out for the dumb creep Me and my family were at animal kingdom at Disney. We dealt with a rude cast member Kelly pare. This creep was a *** and said weird things on the... Read more

Was this review helpful? 0 4

I would have given a much higher rating to my experience with the Disney Contemporary Resort has it not been the undoing of one particularly "unforgettable" Guest Experience Personnel by the name of Mariam. To make the long story short, I had our four pieces of luggage (plus one American Girl bag) taken downstairs for storage at approximately 1am by a gentleman prior to our check-out that morning (my daughter and I didn't return from the Magic... Read more

Was this review helpful? 0 3

August 2, 2016 I am a lifelong 49-year-old Floridian. I have been at odds with myself to complain because it’s not something I generally do. I thought time would heal my wounds. But after many months of thought due to the issue crossing my mind as I enjoyed other theme parks here in Florida this summer with my grandchildren, I really need to express my concerns after seeing a commercial on the Magic Kingdom last night. The only baring the... Read more

Was this review helpful? 0 4

Just returned from the Worst stay at what used to be a great place to vacation. Yes it can be on the pricey side but i used to love and dream of going back year after year. These last 2 years staying at Higher end resorts have killed the desire to return anytime soon. Staff acts and looks unhappy. Which rubs off on the guest. Just saying its the most Magical place on earth does not make it so. From room cleanliness to poor customer service in... Read more

Was this review helpful? 1 4

Just returned from our most recent trip to Disney/Epcot/Animal Kingdom. Used the new fast passes two years ago on previous trip and were unhappy but gave it one more shot. At Animal Kingdom Standby said 40 minutes for Exp Everest so my wife went to the Nemo Show as she does not ride coasters. 75 min later still not on the ride but fast pass people were pouring in. While we all watched. She loaded 10 min fast pass then two groups from Standby... Read more

Was this review helpful? 0 1
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