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    • Fast pass system3
    • Customer service2
    • Customer service representative2

I was using fast pass and the attraction broke ! We dont use the attraction and need to go to the line again !! We spend more 40 minutes again in line !! Thats horrible !! Thats a desrespect with the person !!! Add comment

  • May 17
  • Theme Parks
  • Orlando, Florida
  • Sanitary Conditions
  • 1
  • 1
  • 31
  • REVIEW RATING 3/5

Sitting on a wooden planter/deck built around a tree, Frontierland, waiting for the parade. Large palmetto (roach)came out from within the planter. Woman shone flashlight down into it and it was filled w the bugs. Sat on ground then and another one came crawling out. Should be something they can do to prevent this. So gross Read more

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  • May 12
  • Hotels and Resorts
  • Everett, Washington
  • Overall Impression
  • 1
  • 1
  • 40
  • REVIEW RATING 4/5

Can anyone please help me to understand this. I was researching all on site hotels: Paradise Pier, Disneyland Hotel, Grand Californian. On sites such as trip adviser I had read some pretty terrible reviews that will forever prevent me from spending my family's very hard earned money on these hotels. My question is why doesn't a Disney hotel rep respond to any of these consistent complaints? Just... Read more

Was this review helpful? 0 0

  • May 09
  • Theme Parks
  • Fort Lauderdale, Florida
  • Disneys Magical Express
  • 1
  • 1
  • 47
  • REVIEW RATING 4/5

The Disney magic express service was awful. Our tags never arrived, we were not in the system upon arrival & therefor had to retrieve our own bags & it took forever to check in. We had the same issue checking out & received the scantest, most insincere apology from the manager at the French Quarter hotel. The customer service was awful & so was the service. Read more

Was this review helpful? 0 0

At the concert little river band and they never played the hit song reminiscences at the 530 pm may 8 very disappointed and won't be back to see them Add comment

  • May 04
  • Theme Parks
  • Amusement Park
  • 1
  • 1
  • 94
  • REVIEW RATING 4/5

Have been going to Disney World for years, what set the park above others 1.clean 2. Employees would help with keeping crowds moving in a orderly way. Park is starting to just be a amusement park...Not the class is was. The entrance to the park is tired looking, just do not feel The same type of details are now neglected, remember going To the Story of Walt Disney he said basically the customer... Read more

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  • May 02
  • Theme Parks
  • Fort Lauderdale, Florida
  • Staff
  • 78
  • REVIEW RATING 3/5

The associates of magic kingdom are very Racist. For a white person they don't say anything. Where ever us Asians go they follow us and tell us to leave. I'm complaining about Jose from Orlando, fl who made me leave 3 times because of the parade at night because I was staying on the wrong place. When I moved and another white family stood in the same spot, he did not have... Read more

Was this review helpful? 0 3

  • Apr 28
  • Theme Parks
  • Meraux, Louisiana
  • Cast Members
  • 103
  • REVIEW RATING 5/5

I have been a disney "Fanatic" for as long as I can remember, my parents were there in 72 for their honeymoon and my first visit was in 1980 when I was 2, I have been every year since started bringing my kids once my son turned 1, we would somtimes go twice a year, in all these years this last trip was the largest break I have ever taken,being 2011 since our last visit. We just returned home and... Read more

Was this review helpful? 0 1

  • Apr 26
  • Theme Parks
  • Lake Worth, Florida
  • Recreational Resort
  • 3
  • 3
  • 164
  • REVIEW RATING 3/5

I am a Florida Resident and we are a family of 5. When my oldest was young we went to Disney twice but ever since, it has become too expensive. Just to get into the park it's over $500. I think that is ridiculous. I used to go yearly as a child but sadly my children will not. Please lower your prices. Even the Florida Resident is too much. Very disappointed. I live in West Palm Beach and would... Read more

Was this review helpful? 0 4

The buses are very efficient in getting us in to spend our $$$. Getting us OUT is another story! :( Add comment

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