Disney World Complaints and Reviews

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Disney World
Main address: 500 S. Buena Vista St., Mail Code 7716 91521-7716 Burbank CA
Technical Support Desk (407) 939-7765, pr, , http://disneyworld.disney.go.com/contact/
  • 131+8 mobile complaints
  • $120K claimed losses
  • $837 average
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  • Nov 15
  • Hotels and Resorts
  • Orlando, Florida
  • Cast Member
  • 3
  • 3
  • 84

Seriously. Deranged humans on power trips. Not all of them but so many. Sickos. Everytime I go to Disney too many cast members ruin my experience. Discrimination degradation. I went to ak had two cast members be so rude to me. On my way to mk I dealt with someone so rude at the ticket stand for parking. Then Greg an old man at the mk fast pass kiosk was psycho. He came And yelled in my ear. Then... Read more

Was this review helpful? 2 2

     

  • Nov 14
  • Entertainment
  • Bay Lake, Florida
  • Dining Plan
  • 2
  • 2
  • 33

Band system is horrendous. Tried to use dining plan and constantly have problems with the band. Will not come back until band system is gone Read more

Was this review helpful? 0 2

     

  • Nov 14
  • Entertainment
  • Attractions
  • 58

Just returned from 3 day trip to WDW. Had purchased park-hopper passes for family of four. Magic Kingdom, Epcot and Animal Kingdom were fantastic. However, almost all of the attractions at Hollywood studios were closed. We were able to ride Tower of Terror and Toy Story Mania with our advance fast pass tickets. We had a 3rd FP for the Aerosmith roller coaster but it was shut down for the day for... Read more

Was this review helpful? 0 0

     

  • Nov 11
  • Hotels and Resorts
  • Miami, Florida
  • Cast Member
  • 4
  • 4
  • 76

This is my email to Disney Guest Services about my bad experience with a Cast Member from the ECV rental at EPCOT's International Gateway. To begin with my friends and family are all annual pass holder and we love everything Disney but honestly after this experience some of the magic just died for me, especially my fiancé, my family and friends! What a horrible experience with the Cast Member... Read more

Was this review helpful? 1 3

     

  • Nov 09
  • Entertainment
  • Orlando, Florida
  • Annual Pass
  • 3
  • 3
  • 90

Just entering Disney is a barrage of horror these days. You have to endure nutjobs in irlando fl who work there and psychopaths on powertrips. I recently went to Epcot. At the parkinf counter I presented my annual pass. Sometimes they let me go thru and sometimes crazies make me go thru *** presenting an id and getting rude. The rude foreign lady asked me for an ID as if i was trying to scam... Read more

Was this review helpful? 3 7

     

  • Nov 06
  • Hotels and Resorts
  • Seattle, Washington
  • Fast Pass System
  • 2
  • 2
  • 106

We just returned from Disney World, party of 4 adults, 4 kids. The bottom line: Our Disney Resort was beautiful. All the cast members we encountered were terrific and friendly. The Mickeys Halloween Party was fun and worth the cost. The only downside was fastpass. I think everyone knows the new system will have its likes and dislikes. We booked 60 days in advance like we were suppose to. We did... Read more

Was this review helpful? 3 1

     

  • Nov 06
  • Hotels and Resorts
  • Islip Terrace, New York
  • Representative
  • 3
  • 3
  • 94

I got injured on propertylast NovemberI did not sue DisneyI did not realize how badly I was hurt I only call down to the front desk ?I barely make it home and when I get here I went to doctors and realized I never could walk againhad two surgeries and I still can't stand after my accident on their sitei'm devastated I'm on the 51 I'm never going to walk nobody knows what happened to my knees... Read more

Was this review helpful? 0 6

     

  • Nov 05
  • Hotels and Resorts
  • Lake Buena Vista, Florida
  • Fast Pass System
  • 1
  • 1
  • 71

On Monday Nov. 4, 2014 we arrived from a Disney hotel to the new system of fast passes. I was not happy that I paid $315 for one day passes for three people including my granddaughter. Because the new system is just terrible. you get your first three fast passs which you have to know exactly what you want to ride on that I guess is okay. Then you can get one more pass so that is okay I guess.... Read more

Was this review helpful? 2 3

     

  • Nov 01
  • Entertainment
  • Orlando, Florida
  • Fastpass Plus
  • 1
  • 1
  • 72

Fastpass plus - Ugh!!!I've been a frequent WdW visitor for years and I'm quite a planner, but this system truly marks the death of any spontaneity in the parks. I am not a robot. I am on vacation. I don't want to choose exactly which park and which particular day and every ride-time a month in advance! If something changes, or there is an unforeseen circumstance, I'm screwed. I resent being glued... Read more

Was this review helpful? 3 3

     

  • Oct 26
  • Travel
  • Lake Buena Vista, Florida
  • Disney World Ticket System
  • 5
  • 5
  • 165

I went to Disney World prepared. We had read all of the tour guide books and had a pretty stellar plan. We bought our admission tickets online early and therefore, were able to TRY and book fastpass + tickets 60 days in advance. This was difficult as we did not want to have such a "structured" vacation where we knew 60 days before we arrived which park to visit on what day. I would have preferred... Read more

Was this review helpful? 2 4
 
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