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    • Fast pass system3
    • Customer service2
    • Customer service representative2

  • 2 days ago
  • Theme Parks
  • Reynoldsburg, Ohio
  • 19
  • REVIEW RATING 4/5

I went to Walt Disney World a couple of weeks ago, but the trip was far from magical. While I did enjoy my time at Epcot, Hollywood Studios, and the two water parks, the employees at the parks were a serious issue. It's like they were working at the "unhappiest" place on Earth. I purchased a pin for my lanyard at Blizzard Beach, but the chashier rudely handed me my change like she was in a rush... Read more

Was this review helpful? 0 0

We were very disappointed with the fast track system when everybody pays the same amount and people who stay on Disney can get the passes 30days prior to our 30days ,they have the park to themselves on a morning and evening which that is ok but when everybody pays the same on the tickets it seems unfair that we were penalised and we could not get any . Add comment

  • Jun 25
  • Hotels and Resorts
  • Atlanta, Georgia
  • Fast Pass System
  • 52
  • REVIEW RATING 4/5

I know Disney is a huge company, to say the least, and has to pay several thousand employees to keep it running, but I believe Disney has become "too big". My wife and I grew up in Ft. Lauderdale FL so we constantly traveled to Disney with our families, and later on, each other. Now, ten years later having moved to Georgia, we promised ourselves we would continue to visit Disney each year and... Read more

Was this review helpful? 3 0

  • Jun 23
  • Theme Parks
  • Largo, Florida
  • Fast Pass System
  • 2
  • 2
  • 73
  • REVIEW RATING 3/5

My wife and I have spent 2 years saving for this trip just got back from day one my one compliant is this fast pass system I am sorry we could afford the extra 200.00 to get fast pass I really felt bad for my kids wondering why everyone else got to go before us my 7 year old little girl asked me why she was not as important as everyone else. I know oh boohoo but really felt like the 1000.00... Read more

Was this review helpful? 1 5

  • Jun 13
  • Theme Parks
  • Bellevue, Washington
  • Souvenirs
  • 5
  • 5
  • 67
  • REVIEW RATING 4/5

Very dissapointed that they stopped doing the refills on the souvenir cups. I guess charging over $100 dollars a person is not enough now they have to make it so a faimly has to bring $150 just to have drinks so we dont get dehidrated. Good job disney. How eles can you screw the people that make you money? Read more

Was this review helpful? 0 3

  • Jun 06
  • Theme Parks
  • Davenport, Florida
  • Vegetarian Food
  • 1
  • 1
  • 60
  • REVIEW RATING 3/5

We are vegetarians and don't eat meat,fish,eggs, chicken ...... And we do not always eat green salad and leaves ... There's no vegetarian options for Indians ... and the packets of chips, cold drink is so expensive.. though purchased cannot satisfy your hunger... My request to Disney parks as well as other parks is that they include an option of indian vegetarian food as many many indian people... Read more

Was this review helpful? 0 2

I was using fast pass and the attraction broke ! We dont use the attraction and need to go to the line again !! We spend more 40 minutes again in line !! Thats horrible !! Thats a desrespect with the person !!! Add comment

  • May 17
  • Theme Parks
  • Orlando, Florida
  • Sanitary Conditions
  • 1
  • 1
  • 128
  • REVIEW RATING 4/5

Sitting on a wooden planter/deck built around a tree, Frontierland, waiting for the parade. Large palmetto (roach)came out from within the planter. Woman shone flashlight down into it and it was filled w the bugs. Sat on ground then and another one came crawling out. Should be something they can do to prevent this. So gross Read more

Was this review helpful? 0 2

  • May 12
  • Hotels and Resorts
  • Everett, Washington
  • Overall Impression
  • 1
  • 1
  • 85
  • REVIEW RATING 4/5

Can anyone please help me to understand this. I was researching all on site hotels: Paradise Pier, Disneyland Hotel, Grand Californian. On sites such as trip adviser I had read some pretty terrible reviews that will forever prevent me from spending my family's very hard earned money on these hotels. My question is why doesn't a Disney hotel rep respond to any of these consistent complaints? Just... Read more

Was this review helpful? 0 0

  • May 09
  • Theme Parks
  • Fort Lauderdale, Florida
  • Disneys Magical Express
  • 1
  • 1
  • 79
  • REVIEW RATING 4/5

The Disney magic express service was awful. Our tags never arrived, we were not in the system upon arrival & therefor had to retrieve our own bags & it took forever to check in. We had the same issue checking out & received the scantest, most insincere apology from the manager at the French Quarter hotel. The customer service was awful & so was the service. Read more

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