Disney World Complaints and Reviews

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Disney World
Main address: 500 S. Buena Vista St., Mail Code 7716 91521-7716 Burbank CA
Technical Support Desk (407) 939-7765, pr, , http://disneyworld.disney.go.com/contact/
  • 106+8 mobile complaints
  • $64.9K claimed losses
  • $569 average
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Not happy with Disney world at all. Waiting for hours and hours; yet the free fast past got people in without having to *** for 5 mins while we've been waiting with our 5year old daughter for 2hours to see Elsa and Anna. Disgrace. from uk Add comment

  • Aug 21
  • Entertainment
  • Orlando, Florida
  • Transportation
  • 1
  • 1
  • 110

I am at Disney right now. I want to start with some positives. I would say that 99% of the cast members I dealt with over the course of a week were happy, helpful, and energetic. The parks and resort complexes are clean and we'll maintained. Water parked are fun and clean. But yes, Disney you have some dire faults. The transportation is not good. The schedule of busses is inconsistent. ... Read more

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  • Aug 20
  • Entertainment
  • Show Tickets
  • 58

I love disney and have been more than 20 times. We went to the Spirit of aloha dinner show and it was terrible! The waitress spelled beer all over me and threw me a napkin to clean up . Our reservation was lost and we where made to stand aside till everyone else was seated and we got left over seats...I paid for premimum seating!! I have complained directly to Disney twice and have no response... Read more

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I wish I would have never purchased Magic Bands fir my family if 4. It has made my only day at WDW the worst Disney experience I have ever had! Add comment

  • Aug 11
  • Hotels and Resorts
  • Lake Buena Vista, Florida
  • Guest Services
  • 23

I have noticed lately that there are more and more complaints around customer service, or lack of, at Disney parks. I am an annual pass holder and have been coming to Disneyworld since the first week it opened. 2 months ago, I had a horrible experience when they went to the magic bands and ours didn't work. We had our regular passes but they too had been disabled. A security guard at entrance... Read more

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Make reservations at coral reef at 845 pm and told to be there early on phone arrive at 8:28 and told I'm to early have to wait 2 mins before I check in so we where told to wait in line again after waiting in line another 5 mins to get the buzzer and having to till 9:15 to be called this is not a good way to treat a annual pass holder it surely made us rethink the purchase Add comment

Purchased single day park tickets by phone and didn't receive receipt until after checkout. Noted as 2 day tickets so they are expired for next trip. Over 1 hour on phone and given 4 new numbers and still won't fix it!!!!!! Spent over 15k this year and can't get any service!!!! And room at wilderness was awful, mil drew and string deodarizer Add comment

rude cast member mocked one of our family members asthma. saw him again and he got in our way and threatened us. so magical!! Add comment

kani broken, test trak broken, bugs closed, buzz light broken, not happy for the price!!! we don't know if its repaired while we are waiting, more informations would be appreciated to decide if we waist ours time waiting or we should leave Add comment

  • Jul 31
  • Entertainment
  • Orlando, Florida
  • Fast Pass Dining Reservations
  • 5
  • 5
  • 239

Disney World has now become a nightmare for most people. You save for a year or more to take a vacation. The prices are astronomical. Over $100 for one-day, one park admission ticket. This would be reasonable if the lines for rides, during the off-season, were not 2hrs long. 3 fast passes offered on-line in advance if you have tickets. Well, for most people, going to Disney is a splurge and we... Read more

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