2.5
  • Fast pass system2 votes
  • Ticket system1 votes
  • Customer Service1 votes
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  • Jan 18
  • Entertainment
  • Blackwood, New Jersey
  • 5
  • 5
  • 241
  • REVIEW RATING 4/5

I went to Disney World last year with my family and this isn't the first time we have encountered the Brazilian tourists. We go in the summer and that's when they are there. When we went last year, it was during the time the World Cup was going on. And it was Argentina and Germany playing for the win. My family is German and we cheered for Germany. And there were so many Argentina tourists. Me... Read more

Was this review helpful? 0 1

  • Jan 13
  • Entertainment
  • Lakeland, Florida
  • Staff
  • 1
  • 1
  • 160
  • REVIEW RATING 4/5

Kudo's to this grandmother for not sitting back and tolerating this despicable behavior from someone who is obviously not qualified to represent Disney or perhaps she is. If Disney fails to reprimand this young lady and others involved and or order sensitivity training then I can only say "WALT" would be sorely disappointed in today's Disney image. To accost a young child with the angry verbiage... Read more

Was this review helpful? 0 2

  • Jan 13
  • Hotels and Resorts
  • Cast Members
  • 3
  • 3
  • 209
  • REVIEW RATING 4/5

Jan 11,2015 my grandson who is 8 wanted to ride the teacups. It was about 7:45pm and he and my friend took off quickly thru the puzzle of chained maze to get to the ride, not realizing this was the exit and not the entrance. Once they made it to the front they were confronted by the worker who proceeded to refuse to allow them on the ride because they entered thru the exit, now there was nobody... Read more

Was this review helpful? 0 4

  • Jan 07
  • Hotels and Resorts
  • Lady Lake, Florida
  • Resort
  • 1
  • 1
  • 152
  • REVIEW RATING 3/5

Our family has been to WDW several times and this has been the worst experience by a long shot. The cast members were rude, we found many areas simply dirty, and the Epcot Monorail just stopped working for about 40 minutes while we waited to leave after Illuminations. Considering our family of four spends about $1,000 per day for hotel, tickets, and food, I don't know that we'll be coming back... Read more

Was this review helpful? 0 4

  • Jan 05
  • Hotels and Resorts
  • Auburndale, Florida
  • Fast Pass System
  • 3
  • 3
  • 134
  • REVIEW RATING 4/5

Fast past sucks. Cant do the rides you want and the time you want. Have to run from one corner of the park to another corner to get in schedule with the time they put on fast past. Hard to change. Have to reserve with 60 days? This is crazy. Even worst have to wait on line for hour and a half because they don't give any atención to the people in line. If the fast past line is full. Forgeret you... Read more

Was this review helpful? 0 2

  • Jan 05
  • Hotels and Resorts
  • Tampa, Florida
  • Food Service
  • 131
  • REVIEW RATING 4/5

While dining with a party of ten, the meal started out with only five portions of salad for five. We asked for more and the salad showed up in the middle of the main course, chicken wings and pot stickers. Then we sat and waited for a long time before the meats showed up. At this point everything was rush, rush. I was going to ask for more meat but the hot towels showed up with the announcement... Read more

Was this review helpful? 0 0

  • Dec 21, 2014
  • Hotels and Resorts
  • Meal Plans
  • 2
  • 2
  • 137
  • REVIEW RATING 4/5

Disney sold us meal plans that are impossible to use. I spent so much money buying meal plans, waited hours to be served with 9 children-4 under the age of ten. Why sell me something, at very inflated price, and I cannot use it!! So frustrated!!! Read more

Was this review helpful? 0 1

  • Dec 21, 2014
  • Hotels and Resorts
  • Air Conditioning System
  • 1
  • 1
  • 175
  • REVIEW RATING 4/5

If staying at ANY of the hotels in the Walt Disney Resort area - your air conditioning system is now controlled by a "Motion Sensor". Therefore when no movement whole system shuts down. So when you leave for the day or go to bed, the air conditioner or heater turn completely off. There for you have a very musty smell of a room to come back to or wake up in. Complaints to the front desk finally... Read more

Was this review helpful? 1 2

  • Dec 19, 2014
  • Hotels and Resorts
  • Orlando, Florida
  • Cast Members
  • 195
  • REVIEW RATING 4/5

Cast members lie straight to your face and don't even care. Scenario cast member stops the line and tells me we have to stop but come back before 450pm and you will get in next time. Came back and hour later before 450 and same cast member says you can't get in. I remind her of her statement she replies I say that to a lot of people doesn't mean they will get in. As I walking away she is... Read more

Was this review helpful? 1 3

  • Dec 18, 2014
  • Entertainment
  • Ripley, Mississippi
  • Cast Members
  • 1
  • 1
  • 237
  • REVIEW RATING 5/5

I totally agree!!! We just returned from Disney, which Is usually not a very busy time & it was terrible. So,to add on to that, the new fast passs system really threw us off since we visit Disney at least once every two years if not more and we were used to being able to move around different sections of the park & then get our passes while doing other things in that area. My husband... Read more

Was this review helpful? 3 3

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