Disney World Complaints and Reviews

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Disney World
Main address: 500 S. Buena Vista St., Mail Code 7716 91521-7716 Burbank CA
Technical Support Desk (407) 939-7765, pr, , http://disneyworld.disney.go.com/contact/
  • 122+8 mobile complaints
  • $66.4K claimed losses
  • $511 average
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  • Oct 26
  • Travel
  • Lake Buena Vista, Florida
  • Disney World Ticket System
  • 1
  • 1
  • 78

I went to Disney World prepared. We had read all of the tour guide books and had a pretty stellar plan. We bought our admission tickets online early and therefore, were able to TRY and book fastpass + tickets 60 days in advance. This was difficult as we did not want to have such a "structured" vacation where we knew 60 days before we arrived which park to visit on what day. I would have preferred... Read more

Was this review helpful? 1 0

     

  • Oct 21
  • Entertainment
  • Orlando, Florida
  • Bad Customer Services
  • 93

Hi, on august 2012 my husband and I planned to go with all our family (8 people) to Disney World it was the first time on a Disney Park 5for my mom 62 years old, my sister in law and his little son of 5 years old, my kids 3 and 1 year, and my mother in law, they were so excited but on our first day the experience became awful, the person who was at the parkin lot started yelling at us because I... Read more

Was this review helpful? 0 4

     

  • Oct 18
  • Hotels and Resorts
  • Fast Pass
  • 83

Loved all my trips to Disney but this one was full of big waiting times due to new fastpass. How can you have a fun holiday when you have to plan what day your in each park and so hard to get the passes. Bringing mobiles to plan your day is not great, we only loved the true family fun of real freedom to have the best days, but Disney seemed to forget all their old special sparkle and magic. Tech... Read more

Was this review helpful? 1 2

     

  • Oct 17
  • Hotels and Resorts
  • Palm Springs, California
  • Fast Pass System
  • 3
  • 3
  • 80

I renewed my passes at Disney. The only problem now is with new fast pass system it's almost impossible to get on any rides. Had to leave with my 5 yr old granddaughter crying because the lines were from 80 min to over a hour and half for more popular rides. We'd got in at 10.30 and all fast passes gone. We went home to try bring them the next day but all the good rides ard booked for over a... Read more

Was this review helpful? 1 3

     

  • Oct 14
  • Entertainment
  • High Prices
  • 2
  • 2
  • 123

Very disappointed with your park!! Took my three small grandchildren this past weekend, and will NEVER go back!! You charge absorbent prices that everyday citizens can't afford. You seem to cater only to the wealthy! ! Who can afford $60-$240 for a child to dress as a princess? ! EVERY child should be able to experience this!! We had to pay Full price into the park only to be made to leave at... Read more

Was this review helpful? 0 4

It is 11 o'clock on oct 11th and this is the 4th ride that is broken today. Really Disney?? You want people to come and spend so much money and there is much construction and the rides that are there are broken. I deserve a REFUND. Too many people and we have only been here 3 hours and only 1 ride. SAD. Really SAD. Add comment

     

  • Oct 08
  • Ex Employees
  • Employees Treatment
  • 4
  • 4
  • 108

Disney should be ashamed the way they treat the employees make on simple mistake and they fire u for it no progressive discipline nothing happened to my son he was there a year was moving up fast makes one mistake admits to it and gets fired i hate disney will never go there again maybe a blessing i dont know they pay *** make millions a day and have no respect for employees should be brought up... Read more

Was this review helpful? 0 6

     

  • Oct 03
  • Entertainment
  • Orlando, Florida
  • Parking Attendent
  • 3
  • 3
  • 211

I pulled into Hollywood Studios parking lot and was directed down a row to park. When I parked my car & got out, a parking lot attendant came walking down towards my car swinging her hands in the air, jerking her neck & shaking her head. Her name was Lizz & she told me to pull my car up about 3 inches because a car needed to park behind me. I thought it was ridiculous to turn my car... Read more

Was this review helpful? 1 8

     

  • Oct 02
  • Hotels and Resorts
  • New York, New York
  • Disney Fastpass
  • 1
  • 1
  • 118

We went to WDW in August. I had major problems trying to manage the Fastpass+ for 9 people. If someone did not use the Fastpass for a ride they could not get another fastpass until I went online and deleted the fastpass even though it expired hours before. We purchased the Park hopper plus water park options and stay at Old Key West in a 2 bedroom and studio. When we went to Typhoon Lagoon we... Read more

Was this review helpful? 3 0

     

  • Sep 30
  • Entertainment
  • Orlando, Florida
  • Disney Cast Members
  • 1
  • 1
  • 179

disney used to be a good place to go to...even two years ago it was good, but now really it's like a nightmare because of the rude and obnoxious cast members. ive been to universal sea world anywhere and so far disney has the WORST cast members out of all of them. i have an annual pass so i go a lot. so far, ive been yelled at by cast members, bullied, mistreated and most cast members use their... Read more

Was this review helpful? 3 5
 
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