2.4
  • Fast pass system3 votes
  • Customer service2 votes
  • Customer service representative2 votes
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  • 2 days ago
  • Hotels and Resorts
  • Bainbridge Island, Washington
  • Safety
  • 2
  • 2
  • 38
  • REVIEW RATING 4/5

We went to sleep in a room with a security code and nice management, feeling safe and secure. We awoke in the morning to needle marks in our arms and robbed of prescription medication and bank records. We could have been killed! Got out of there and will never go back. Florida police took no action, stating Florida is the drug capital of the U.S., and what did we expect them to do about it? This... Read more

Was this review helpful? 0 4

  • Mar 26
  • Entertainment
  • Columbus, New Jersey
  • Vacation Package
  • 2
  • 2
  • 54
  • REVIEW RATING 3/5

We booked our trip to Walt disneyworld with a travel agent over 4 months ago , I watched for promotions disney advertised one finally came in the time period in which we booked. I called disney to see if my reservation quilified and disney said it did , however they could not apply it to my reservation because I booked my trip with AAA. They meaning the travel agent would have to call and if the... Read more

Was this review helpful? 0 5

  • Mar 25
  • Hotels and Resorts
  • Orlando, Florida
  • Play Room
  • 1
  • 1
  • 46
  • REVIEW RATING 3/5

My son's band fast pass didn't worked at all, I complained 3 times before they fixed. My daugther's crypt never get on time they deliver that to my room after 2dn day and after 2 complaints. The play room never show that the equipments are out of services, no one is present to help (you will feel that you are wasting money) you must go and talk to a very extresed front desk to see if they can... Read more

Was this review helpful? 1 5

  • Mar 10
  • Entertainment
  • Youngstown, Ohio
  • Magic Your Way Ticket
  • 72
  • REVIEW RATING 2/5

The magic your way tickets are no longer available with the No Expiration option. I live in Ohio and go to Disney 2 to 3 times a year. I have 2 business to run, so my breaks are usually 2 or 3 days long. I only can afford this because I can buy a multi-day ticket and make the price per day more affordable with this option. I believe that in the long run this will hurt Disney. If I go less... Read more

Was this review helpful? 0 4

  • Mar 04
  • Hotels and Resorts
  • St. Petersburg, Florida
  • Resort Booking
  • 89
  • REVIEW RATING 4/5

Tried to book a third night at one of the moderate resort hotels. Was on hold to reach a reservationists for about twenty minutes. Finally spoke with someone and requested a third night at the same rate.spent about thirty minutes trying to communicate my request to her. She finally got what I was asking. Spoke to her supervisor, her "PF" came back and said I couldn't get that rate because it was... Read more

Was this review helpful? 0 1

  • Mar 03
  • Entertainment
  • Orlando, Florida
  • Staff
  • 2
  • 2
  • 127
  • REVIEW RATING 4/5

I went to the dole pineapple stand in disney magic kingdom ij Orlando to get some things. A female named Tara from nj was the cashier. She was nice to the male in front of me but when it was my turn she was so rude. She rudely told me how to swipe my cc with a bad attitude. Then when I was done paying the c unt angrily told me to step aside She any other cashiers never told anyone to do that so... Read more

Was this review helpful? 1 3

  • Jan 18
  • Entertainment
  • Blackwood, New Jersey
  • 7
  • 7
  • 362
  • REVIEW RATING 4/5

I went to Disney World last year with my family and this isn't the first time we have encountered the Brazilian tourists. We go in the summer and that's when they are there. When we went last year, it was during the time the World Cup was going on. And it was Argentina and Germany playing for the win. My family is German and we cheered for Germany. And there were so many Argentina tourists. Me... Read more

Was this review helpful? 0 5

  • Jan 13
  • Entertainment
  • Lakeland, Florida
  • Staff
  • 1
  • 1
  • 249
  • REVIEW RATING 4/5

Kudo's to this grandmother for not sitting back and tolerating this despicable behavior from someone who is obviously not qualified to represent Disney or perhaps she is. If Disney fails to reprimand this young lady and others involved and or order sensitivity training then I can only say "WALT" would be sorely disappointed in today's Disney image. To accost a young child with the angry verbiage... Read more

Was this review helpful? 0 5

  • Jan 13
  • Hotels and Resorts
  • Cast Members
  • 4
  • 4
  • 318
  • REVIEW RATING 4/5

Jan 11,2015 my grandson who is 8 wanted to ride the teacups. It was about 7:45pm and he and my friend took off quickly thru the puzzle of chained maze to get to the ride, not realizing this was the exit and not the entrance. Once they made it to the front they were confronted by the worker who proceeded to refuse to allow them on the ride because they entered thru the exit, now there was nobody... Read more

Was this review helpful? 0 12

  • Jan 07
  • Hotels and Resorts
  • Lady Lake, Florida
  • Resort
  • 1
  • 1
  • 205
  • REVIEW RATING 3/5

Our family has been to WDW several times and this has been the worst experience by a long shot. The cast members were rude, we found many areas simply dirty, and the Epcot Monorail just stopped working for about 40 minutes while we waited to leave after Illuminations. Considering our family of four spends about $1,000 per day for hotel, tickets, and food, I don't know that we'll be coming back... Read more

Was this review helpful? 0 6

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